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This Concept Map, created with IHMC CmapTools, has information related to: Trust in Automation-Mistrust of Automation, Unjustified Mistrust leads to Under-utilization, Unjustified Trust is a pre-condition for Automation Surprise, Misuse of Technology results from Inadvertent violation of boundary conditions, Features of Automation include Complexity of the Automation, Mistrust of Automation is shaped by Features of Automation, Mistrust of Automation includes beliefs of Workers, Negative hedonicity of work plays a causal role in Deliberate rejection of the capabilities of the automation, Complexity of the Automation triggers Reductive and Incomplete Understanding of the Automation, Mistrust of Automation includes beliefs of Unjustified Trust, Inadvertent ignorance of capabilities of the technology is a form of Assumptive ("Take it for granted") trust, Workers engage in Abuse of Technology, Abuse of Technology are caused by Negative hedonicity of work, Abuse of Technology are caused by Experiences of trust violation, Unjustified Trust leads to Complacency, Dis-use of Technology results from Deliberate rejection of the capabilities of the automation, Complexity of the Automation triggers Unjustified Trust, Under-utilization are caused by Experiences of trust violation, Dis-use of Technology results from Inadvertent ignorance of capabilities of the technology, Under-utilization are caused by Negative hedonicity of work, Workers engage in Misuse of Technology
(CMapIndex)_Trust Knowledge Model_1Jul09